Contact Worx Customer Service
Worx Phone Numbers and Emails
Toll-Free Number:
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(866) 354-9679
Customer Service:
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(855) 279-0505
General Info:
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(704) 599-3711
Legal:
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(844) 883-2203Blue Ridge
Worx Emails:
Contact Information
Worx Website:
Worx Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm (EST)
How Good is Worx's Customer Service?
Summary of Worx Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Worx?
Product/ Service Question:
- “Weed trimmer auto feed is not working”
- “Need to order a part”
- “Word nitro nailer not working”
Return/ Replace Question:
- “Return item”
- “Order replacement spools”
- “Need my free for life replacement spools”
Request for Information Question:
- “Question about billing”
- “About my leaf mulched it just stopped working won't turn on the button to froze”
- “Ask about product”
Shipping and Delivery Question:
- “Where is myorder”
- “Haven't received my package”
- “My delivery was an empty envelope. There was no 20v Power share pro (WA3012”
Payments and Charges Question:
- “Charger”
- “Billing”
- “I'm not getting my discount. I won't order until I do”
Activation/ Cancellation Question:
- To cancel spools for life
- “Asked for order to be canceled, now it's being shipped”
- “Cancel order”
Staff Question:
- “Why can't I dial your number and talk to a customer service representative”
- “To speak to customer service”
- “Customer services”
Account Question:
- “Help logging in. Need to re order”
- “Login problem”
- “Weed whacker free string refills”
Refund Question:
- “Haven't recieved my refund”
- “I want my money back”
- “No one answers, order duplicated and want refund for one but can't send back cause no poor customer service...and I live work products. Need return ship label proof of 3chats”
Website/ Application Question:
- “Order online want to cancel”
- “I can't seem to complete my order online”
Employment Question:
- “No, I need the W2 tax”
- “Filing for unemployment benefits”
Other Question:
- “Need more spool cord for weed eater”
- “Old order”
- “Weed eater”
About
WORX is a manufacturer of electrical tools such as drills, saws, senders, screwdrivers, jawhorses and much more. It offers goods for home improvement in three categories: professional tools, do it yourself and lawngarden. Professional tools include not only powerful drills and angle grinders, but also sonicrafters and special Worx revolvers. Tools in category do it yourself are standard for any handyman, there you can find cordless tools and tools for woodworking, such as planers and routers. Tools for garden from WORX include such items as grass trimmers, lawn movers, hedge trimmers, shredders, blowers and electrical leaf mulchers. WORX provides its clients with the possibility to buy all its tools and spare parts on-line.
Worx is ranked 120 out of 1819 in Equipment category
USA, Canada
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