The experts are ready to answer your Worx lawn & garden and power tool questions. For Worx customer service, contact them via their toll-free number at 1-866-354-9679 or their customer service line at 1-855-279-0505. If you have general inquiries, use 1-704-599-3711. For direct sales, the dedicated number is 1-855-477-7361. The Worx Solution Center is staffed with experts ready to assist with all your questions related to the company. Customer service hours are Monday to Friday from 9:00 AM to 6:00 PM EST.
The corporate office address for Worx is Positec Tool Corporation, 10130 Perimeter Parkway, Suite 300, Charlotte, North Carolina 28216, United States. If you need to contact the company through email, reach out to them at worx@positecgroup.com for general inquiries and at privacy@worx.com for matters related to privacy concerns. The Worx corporate address provides a physical location for contacting Worx at the corporate level, whether you have business-related inquiries, partnership proposals, or privacy-related concerns.
Users can access online support via the Worx website by utilizing their customer help portal. Visit the site and navigate to the "Support" section. Here, you will find various categories addressing specific needs, including order tracker, returns, refunds, product registration, and dedicated support for their robotic lawn mower. Before reaching out, consider exploring the Frequently Asked Questions (FAQs) section within the customer help portal. Many common issues and queries are addressed here, providing quick and efficient solutions without a phone call. The FAQs cover warranty coverage, manuals, and parts lookups.
