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I purchased the trimmer from Home Depot about 3 years ago.I also bought a blower online and 2 batteries, & extra spools.

All 3 batteries won't hold charge. I didn't know Worx had a recall on the batteries. After I found out last year, I tried to contact Worx. The representative was courteous, but at the end, I still did not get any replacement batteries.

I only used the trimmer maybe twice, blower few times (most times tried to test it out - because battery problems). They were expensive. Worx probably purchased the defective (fake) batteries from China without knowing.

We consumers pay the price.I really liked its light weight & cordless, but without a working battery, it's useless.

Monetary Loss: $200.

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