I purchased the WORX 2-in-1 trimmer 2 years ago with a spare battery. I rarely use the trimmer - perhaps 6 times in total.
I charged and discharged thru use each battery only 2 times. Neither battery will now take a charge. I can't get through to WORX customer service - they won't answer my call nor call me back. The trimmer is no good without the batteries.
It is a total loss, an absolutely horrible product, the worst cordless tool I have ever purchased.
Prospective buyers should beware. WORX is hiding a fundamental problem with its products and batteries.
Monetary Loss: $250.