Not resolved

I purchased the WORX 2-in-1 trimmer 2 years ago with a spare battery. I rarely use the trimmer - perhaps 6 times in total.

I charged and discharged thru use each battery only 2 times. Neither battery will now take a charge. I can't get through to WORX customer service - they won't answer my call nor call me back. The trimmer is no good without the batteries.

It is a total loss, an absolutely horrible product, the worst cordless tool I have ever purchased.

Prospective buyers should beware. WORX is hiding a fundamental problem with its products and batteries.

Monetary Loss: $250.

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