Not resolved

Have 24volt lawnmower; cheap Chinese battery melted after one year;lawnmower is okay but not very powerful.

Tried online Chat- no help from Chat; customer service worthless ; could not even tell me how to order replacement or warranty on replacement even when I gave them model number ; Luckily local Batteries Plus replaced battery with American batteries for considerably less than a quote I got online from Worx but no ability to order.Said what came with lawn mower was Chinese junk.

Get American replacement batteries and not junk that Worx putting in lawn mowers . Most good battery stores should have American batteries that are equal or better om amperage hours

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any) as the author lost $110. This person is overall dissatisfied with Worx. The most disappointing about worx eco 24v cordless mower at Worx was customer service cheap batteries Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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