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Worx in Charlotte, North Carolina - Return Shipment

I purchased my prduct from Worx, paid via paypal to a 3rd party. Worx delivered my product, at least I think they did because I have an order number on my account that says I placed my order with Worx. Recived my product, but decided to return it. I went to the Worx website and printed a return label, took it to Fedex and dropped it off without asking for a tracking number. Foolish me, it has been 3 weeeks and I have not heard back from anyone regarding my refund. Really how long does it take to get it back to the warehouse. This is not pocket change we are talking about either and it is making me think twice on purchasing anything else.
1.0
Details
Website
I didn't like
  • Customer service
#1454170
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Worx in Calgary, Alberta - Your failure to stand behind product WA3152 Battery

Lawn trimmer, hedge trimmer and leaf blower , combo. These tools are worthless to me w/o batteries to hold a charge. A call to customer service, yielded no response to my complaint. Look at similar comments posted throughout internet. What a shame, that Worx doesn't respond to this product. From day 1, fully charged battery life has been less than 10min.
1.7
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I didn't like
  • Customer service negativity
#1440821
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Worx - Battery

Worx - Battery
I need a battery and charger for this item
#1409706
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Worx - Filing for unemployment benefits

Ive been trying to notify www.laworks.net for unemployment benefits.please my contact number is 3378023105 to contact me cause my issiue has not been resolved.for my benefits.to be properly processed and addressed to Justineraymanuel3535@gmail.com my mailed billing adrress is 2111 ethel st. Sulphur, la.70665.addressed
#1400524
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worx WG546 leaf blower

I purchased this blower from amazon 5-2-2018 and it worked fine until now. the blower only run about 10 minutes on a full charge. Something is wrong with the battery or the battery charger or the blower itself. I am sure it has a warranty I would like to know how I go about getting it replace or repaired.
#1398650
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Called sent in warranty too and no results..and I brought 2 worx
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Anonymous
jtharrington

I can't get anyone to answer my calls within the operational hours to report my string keeps breaking and leaving too much spool to be used when it stops utilizing the string ...

#1367900
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FOR THOSE OF YOU WHO PURCHASE A PRODUCT THAT YOU INTEND TO USE FOR MANY YEARS, I STRONGLY ADVISE YOU TO CONSIDER ALTERNATIVES TO WORX PRODUCTS. Worx is no longer selling replacement batteries for my four-year old electric mower (WG788). The first battery lasted for...
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Anonymous
Anonymous

Dont worry, u can still use it for many years. Open that battery box u looking to exchange by opening 8 screws. When u remove top cover u will see lead acid batteries undernea...

1.5
I liked
  • Low noise
I didn't like
  • Disregard for past customers
#1363752
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I purchased a Worx Trimmer, Edger Model # 175.1 with two 32 Volt Batteries a year ago & I'm extremely happy with how it works, all of it's features and the ease of using the 2 batteries (charge one while using the other). It is by far the best trimmer/edger I have ever...
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HandmadeBongo
HandmadeBongo

I read lot of reviews and they all say what I'm complaining about the spools not knowing I had to order and pay a radicalise shipping price..Honor your remark on free spools a...

h.kitchener
h.kitchener

Thanks for the heads-up. I am currently trying to decide on another battery powered string trimmer and your review is very helpful. Sounds like Worx is conducting a scam in or...

3.9
I liked
  • Product itself
I didn't like
  • Free string spools for life is a hoax
#1337959
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Worx - Check on tax exemption for church orders

Wait too long. Will order from Amazon.
#1337881
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Worx - Order 5899 status

customer service unable to provide ups tracking number on order shipped tuesday, status bogus
#1331048
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