Worx - Horrible customer service.
I was on hold for 30 minutes with same stupid message repeating every 15 seconds and when someone finally answered they would hang up on me as soon i stated problem. RUN AS FAST AS YOU CAN FROM THIS COMPANY.
My two year warranty was up and the fuel pump cracked. I searched from Canada to England to Italy to Australia to China and no parts available. Today's WORX chainsaws do not have parts available. It is up to the manufacturer to say whether or not your product is...Read more
Hi, I bought the worx 14 inch lawn mower model number WD779 about a month and 1/2 ago well I notice the front wheel was wobbling so I turned it over and the wheel was broke I have wrote, to see if I could purchase a new wheel assembly they told me they don.t have any...Read more
Worx - Blower order with extra battery
Order was incorrectly confirmed to include 2 chargers. Only need 1. Haven’t received order yet, don’t know if it was corrected. WBB
Worx - Order not received.
Why is worx #s in possibly to reach waiting over 2 hours, COME on
Worx - To order spools and a spool cover
Your company cant answer their phone after 4 hours dont know how you people can be in bussiness
Worx - Order error
Have made several attempts to contact customer service, all unsuccessful
Worx - Attempts to contact Worc
Placed an order 5/30 for a blower and an extra battery. Confirmation stated the extra battery plus a charger. Don’t need an extra charger as the blower comes with such. Order nos. 345082186 ,345079843. Have left callback twice, no response. Spent much time on hold. W. Bruce
Worx - PRODUCT THAT DOES NOT WORK!!!!
I bought a worx product and it did not work like ad. Called customer services. Company sent out a replacement that did not work either. Called customer services again to return both. Had to take one package to Fedex and the other to ups. Called customers services again to ask questions to find out they were also going to charge me for shipping again.
Worx - I had an order in for 10 to 15 days. Tried tracking again
Order damaged. Repl in 7 to 10 days. No expidited service offered
Do you have something to say about Worx? What happened? What can we help you with?