Worx
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Worx Overview
Worx has 2.6 star rating based on 343 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend Worx to a friend or colleague.
- Rating Distribution
Pros: Great product, Basic product, Lightweight.
Cons: Not being able to easily contact worx, Lack of customer service, Customer service.
Worx has 2.6 star rating based on 343 customer reviews. Consumers are mostly neutral.
67% of users would likely recommend Worx to a friend or colleague.
- Rating Distribution
Pros: Great product, Basic product, Lightweight.
Cons: Not being able to easily contact worx, Lack of customer service, Customer service.Recent recommendations regarding this business are as follows: "Buy Worx tools.", "Avoid", "Apply discount before placing order", "Questionable", "Talk to older people".
Most users want Worx to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Billing Practices. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Worx Reviews
"Order error"
I ordered four 20V batteries that come 2 batteries in a pack. I only got 1 pack in my mail order. There is no email to notify Worx of the error. You can only...
"Can’t get in touch with anyone to check status of order"
Placed order on 11/11/23. Order was received but no other movement and today is 11/22/23. Called customer service and no option to speak to anyone. Tried to...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer Satisfaction Not A Priority
- See review
Preferred solution: Refund for shipping- i paid for expedited “FedEx” it went the slowest USPS ground & took 6-weeks. A verified new charger.
Saint Charles, Missouri
Excellent customer service experience today
User's recommendation: Buy Worx tools.
Charlotte, North Carolina
Worx Cordless Lawn Trimmer, Battery Charger and Batteries
User's recommendation: It is a good thing to ensure that there is a repair or service near you for equipment you intend to purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nissewaard, South Holland
Niet leveren van gratis accu
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Where is my order? It's been 10 days. My order # is:35185****
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scammer thieves
- Bad quality items do not last
Preferred solution: Full refund
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Account is locked
Preferred solution: account unlocked
Middleburg, Florida
Product stopped working WG170.9
- All features are great
- Stopped working in middle of using for 15 minutes
Preferred solution: Full refund
User's recommendation: Do not buy since the is no customer service after the sale
Hutchinson, Kansas
JUST TO LET EVERYBODY THAT IVE ALWAYS BEEN HAPPY WITH MY WG 180 WEED TRIMMER,,AND I WAS VERY HAPPY WITH ALL THE WORX OTHER EQUIPMENT I HAD(UNTILL SOMEBODY STOLD IT ALL),THANK YOU,,
User's recommendation: EITHER BUY WORX PRODUCTS OR YOULL BE SORRY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Nitro 40v power leaf blower
- Products are made well
- Price of the product without the battery is worth purchasing
Preferred solution: Apology
User's recommendation: Do not purchase the WORX rechargeable battery - look for an equivalent on line (Ebay) at a 1/3 the cost.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Laguna Woods, California
Electric Broken leaf blower
Preferred solution: How to get my blower working!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Resolved: Pitches an Pay installment
Company fixed the issue and I have been provided with apology. It was when I purchased the item.
I did not take off the discount, but it has been resolved. Thank you so much.
User's recommendation: Be careful what you purchase due to the fact you can’t even purchase batteries for a certain lawnmowers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Parts
Preferred solution: get the parts that I need to fix my weed eater that I purchased from Worx
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Missoula, Montana
I have not recieved my order#35175****
User's recommendation: Put all the order and tracking info in CONTACTS so it will be readily available.
Can’t get in touch with anyone to check status of order
- Products are good and value priced
- Customer service
Preferred solution: My order
User's recommendation: Avoid
Resolved: Cancel order 35194****
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
User's recommendation: Apply discount before placing order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My delivery was an empty envelope. There was no 20v Power share pro (WA3012
Preferred solution: The product I ordered!!
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