3 comments

Bought the Worx cordless trimmer.Battery lasts 15 minutes.

After one use it stops charging. Company took a month to replace the battery and the second battery has a life of 15 min also. The company then begins disconnecting me, sending me to voice mail, giving me phone numbers that do not work. I emailed them numerous times on their website but have never received an reply.

Search the web...dozens and dozens of complaints just like this. Class Action Lawsuit anyone? Someone needs to hold these people accountable for their false advertising and poor product.

I will post my complaints everywhere.If you have been ripped off by this company please do the same!!

Had an Experience with Worx?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#504863

have you tried taking it to home depot? I see where they sell that product. might be worth a try.

Anonymous
#309112

I also bought the Worx trimmer and although it does a good job of cutting grass/weeds around my flower beds, the battery does not last like they claim it will last. Their ad says they can go around a football field, twice, and if they are using the same battery I have, they must be flat out running because I only get 15 minutes tops per charge. This is a 'rip off' first class.

Anonymous
#283389

We bought the lithium worx trimmer in May 2010 and found the battery failed two months later.We were able to get another lithium battery, but this failed as well when I tried to use it this spring.

I and my spouse have requested multiple call backs, but have not received one for the last 5 business days. My spouse has filled out two email requests, attempted on-line chat without any success. From original purchase, the battery warrantly will expire in a few days. I would truly agree that customer service is extremely unreliable.

I would highly recommend that nobody purchase this Worx trimmer. Please, please understand that you will lose money, and customer satisfaction if you decide to purchase this Worx trimmer. Unfortunately I believe this is an unrighteous company that looks to "steal" your money. The top administrators have two choices: 1) either not honor their product and "steal" from the customers, or 2) honor their product and provide some kind of monetary refund that will please the people who have this trimmer.

Since I don't believe I will receive any help soon I will probably have to go out and buy something else.Although this is not my 1st choice as I have made numerous attempts with the Worx company, I will trust in God that he will provide.

You May Also Like

Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more Never Purchase a Carrier Product Carrier "5 year old unit and still under warranty. ISSUE #1: On June 20, 2017 the blower motor on my 48ES-A420903-GP HVAC/Gas Pak stopped working. It was after 4:00pm and the..." Read more Duckfish Electronics - STAY AWAY AT ALL COSTS!! Duckfish Electronics "If you're looking for damaged, defective, reported stolen, fraud reported, blacklisted, financed, etc...and a fake attempt for quality cell phones, then this is the place for you. At first we..." Read more Worx - Replacement Battery Worx "I ordered a new battery for my mower and they shipped a charger for a different battery then they shipped a the right battery but it arrived damaged then they..." Read more Case Boss - Disappointed after received Case Boss "Actually i look forward your product but so sad and disappointed when I received it! This case no prefectly about the phone cover and I felt waste my money in..." Read more Little Caesars - Liars Little Caesars "My husband and i just went through the little caesars on Reynolds Road in Bryant. We ordered one order of crazy bread extra butter and Parmesan and a deep dish..." Read more Pats Pizzeria Family Restaurant - Pat's- YOU LOSE Pats Pizzeria Family Restaurant "I have to give at least 1 star but the service or lack there of that I received today is not worthy of 1 point on a star. The Manager..." Read more Chopretail - So far the worst and don't think it will get better. Chopretail "I PURCHASED ALTOIDS AND THOUGHT I WAS GETTING A BETTER DEAL BUT FOUND OUT THE PRICE WAS FOR 2 AND NOT 12. THE 2 WAS FROM CHOPRETAIL ON THE WALMART.COM..." Read more