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2.0

I bought an electric String Trimmer WG 119. Seems great.

The first Time I use it to cut down weeds; works good, but after 10- 15 minutes the brand new spool runs out! Never heard of such a thing. Then I contact them. I spoke to Lakisha.

She said I could get a 6 pack of spools for this by paying just the shipping charge + tax: $12.00. I pay with credit card. A week goes by; nothing comes. I call back.

I get Lakisha again (she must be the only one that works there. Now she tells me a different story. She now says the 6 pack SPOOLS 4 LIFE PROGRAM DOESN'T APPLY TO THIS TRIMMER. NOW THEY ARE $6.00 EACH + SHIPPING & TAX.

BS story. I ask for a supervisor she says OK but can't connect me to one. She will have her call me. They never call back.

Another week goes by. Nothing. Not getting anywhere. Can't talk to anyone but Lakisha.

She *** me even more I am fed up & waiting weeks. No spools; no *** trimming. HELP. They are just full of ***.

No resolution possible. I was going to buy a Bush Trimmer soon, but forget it N satisfaction. My conclusion: They totally SUCK. I also bought an electric 18" chainsaw from them but I haven't used it yet.

I'm afraid to even try it now.

I can't imagine what *** I will get from it. Don't waste your time with this B S.

Reason of review: Poor customer service.

Monetary Loss: $175.

Preferred solution: Deliver product or service ordered.

Worx Cons: No customer support.

Location: Pikesville, Maryland

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Nonexistent costumer service

Guest

Here is a review http://chainsaw.biz/worx-landroid-robotic-lawn-mower-28-volt-wg794/ on the same product.

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